More Positions

Description:

On behalf of our client, Noor Staffing Group is currently seeking Bilingual French Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour.
Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 - 30 hours per week. Interviewers must work the same daily schedule Monday - Friday.

The position for staff will start in January 2027 and is expected to end May 28, 2027.
There is a required paid training that will begin the week of January 18, 2027. Training
will be a combination of at-home study and webinar.

As a Bilingual Telephone Interviewer, you will:
  • Complete and pass all training activities in a timely manner
  • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance
  • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints
  • Read the questions clearly and verbatim to the participant
  • Accurately record outcomes and issues
  • Receive and apply feedback on interviewing skills and project protocols.

Position Qualifications:
  • Ability to read, speak, and write English fluently (all training is conducted and prepared in English)
  • Ability to fluently read, speak, and comprehend (FRENCH) Fluently
  • Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone etiquette)
  • Strong attention to detail with ability to capture information quickly while conversing
  • Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing)
  • High school diploma or GED required
  • Background check required

Working from home requirements:
  • Must have your own laptop/computer for this role that can connect to AIR systems
  • Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required - must be able to connect via Ethernet cable connection if needed (within 25ft of workspace)
  • o Wireless/WIFI connection is allowed - must have modem/router, no
  • hotspots
  • Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff
  • Proficiency with troubleshooting and using computers
  • Quiet, private space in your home to conduct work. Work must always be conducted in your home.
  • Must be located in the United States.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
  • Communicate through speech and listening
  • Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen
  • Transport and manipulate equipment and materials weighing between 10-35 lbs.depending on your assignment
  • Sit for long periods of time making phone calls

Hours & Training:
  • Attend and complete all required training
  • AIR IT orientation session beginning week of January 18, 2027
  • On-line home study and certification beginning the week of January 25, 2027 5 to 6.5 hour shifts, some exceptions for 8-hour shifts 25 - 30 hours per week, Monday - Friday. No

Weekend Hours required at this time.
  • Interviewers are required to work the same shift daily (ex. 8 am - 2:30 pm
  • Monday - Friday)
  • Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project

Successful completion of self-study and web-based training prior to outbound calling
Successful completion of certification assessment (and retraining if needed)
Project dialing to start on Monday, February 8, 2027

Benefits:
  • Work from home!
  • $15.00 per hour minimum
  • Paid training
  • Consistent schedule offered - 25 to 30 hours per week with the possibility to
  • work up to 40 hours per week based on performance, availability, and project needs
  • Calling starts at 8:00 a.m. and continues through approximately 11:00 p.m. (in the Eastern Time Zone) Monday through Friday.
  • AIR to provide some IT equipment and resources to work on the project (phone, headset, system access)
  • All candidates must be available for the duration of the project. Continued employment
  • eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan's Law.


About Noor Staffing Group
Noor Staffing Group is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector.
Learn more: www.noorstaffing.com
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.

Job ID:

SM5598231019

Date Posted:

10-19-2026

Location:

630 - PR

Arlington,

VA

Employment Type:

Temporary

Organization:

Noor WFS

Submit Your Resume

Premium Support