Service Contract Act (SCA) Compliance

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Congratulations! You won a federal contract to conduct a research study! Wait, but how will you staff your project, onboard hires, and ensure Service Contract Act (SCA) compliance? Here is where Noor comes in.

With multiple clients supported and over 80,000 timecards processed under Service Contract Act (SCA), we know a thing or two about paying your researchers a fair, legal wage.

About Service Contract Act (SCA)

Under the McNamara-O’Hara Service Contract Act (SCA) of 1965, all service workers in the United States and DC earn fair compensation for their work under federal service contractors. Enforced by the Department of Labor (DOL), the Service Contract Act (SCA) requires that service workers receive, at a minimum, the locally prevailing wage rate and fringe benefits. The DOL establishes wages and fringe benefits for the type of work performed. It then publishes wage determinations by state and county with overall minimum pay rates and fringes. The contracting officer determines the applicability of the SCA to a particular contract, and the effective date of the agreement defines the applicable wage determination version. Fringe benefits under SCA include cash payout for health and welfare up to 40 hours per week and holiday and vacation pay (when earned) prorated using average working hours.

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Service Contract Act (SCA) & Noor

Noor created proprietary system processes and standard operating procedures to administer proper compensation and documentation rules under the Service Contract Act (SCA). Our staff appropriately notifies an employee if SCA applies to their current project, explains the SCA pay rate, and instructs the employee how to calculate benefits under the act. Noor’s payroll system completely automates the rules for eligibility and the calculation of the payment amount. Also, Noor automatically applies SCA rules and requirements into the standard payroll pay process.

Each wage determination published by the DOL contains a list of counties, occupations, prevailing pay rates, and benefits. Noor created a consolidated list of zones that cover one or more wage determinations. There are currently over 1,000 individual zones covering all locations in the United States. Noor has created and maintains a system database that contains all 1,000+ wage determinations provided by the DOL. Benefits required under SCA by location are also automatically calculated and added to the employee compensation by the system.

  • Proprietary system for tracking SCA Pay Rates & Benefits by Work Location

  • All 3,242 US Counties mapped to SCA Zones

  • Automatic calculations for Health & Welfare, Holiday, & Vacation pay

  • 83,000+ timecards processed under SCA

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Don’t Take Our Word for It Here’s some insight from our clients.

“We feel very fortunate to have found Noor at this stage in our organization’s growth. With studies operating in North Carolina and New York City, we needed temporary help for high volume survey administration and consent gathering. Noor staff recruited our local part-time helpers, who have been consistently reliable and dedicated to helping us produce high-quality research. As a growing research firm, we are now in the process of hiring six to ten new full-time employees to work on studies in a number of states and we are again turning to Noor to help us recruit, this time for our own full-time employees. Having this recruiting partner and leveraging their systems, expertise and reach, allows us to focus on what we do well rather than get overwhelmed with a short-term need to recruit. Alan, Laurie, and Ruth have all been professional, empathic, and dedicated to finding us the right people.”

Director of Projects in the Policy and Research Industry

“Noor exceeded our expectations by providing us with top of the line support for our staffing needs. They became a true extension of our team, adopting our initiatives as their own in order to ensure a streamlined effort to achieve our goals above and beyond.”

Sr. Manager, Field Sales & Customer Activation

“Our organization’s recent run of phenomenal growth in social science/survey research could not have occurred without the responsiveness and cost-effectiveness of Noor’s nationwide data collection staffing experience and strategic employment solutions. Noor has been a valued and trusted partner for nearly 15 years.”

VP of Survey Research

“We had been looking into bringing our concession operation in-house for years, but the fear of doubling our seasonal workforce always worried us. When we finally decided to do it bringing on Noor as a partner has made the transition seamless. They have given us the support needed to ramp up our staffing and be able to focus on customer service and making great food for our great fans.”

General Manager in the Events and Entertainment Industry

“We are strictly a seasonal business with zero year-round employees which means we start from scratch each year. The Noor Team helps support us in this unique and crazy business by onboarding, handling payroll and all HR support to a brand-new team each season and much more!”

Regional Manager in the Retail Industry

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